Welcome to [BRAND NAME].

These Terms and Conditions govern your use of [WEBSITE URL] and any purchases made through our website. By accessing, browsing, or purchasing from this website, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, please discontinue the use of our website.

1. Business Information

This website is owned and operated by:

Business Name: [LEGAL BUSINESS NAME]
Brand Name: [BRAND NAME]
Registered Address: [FULL BUSINESS ADDRESS]
Email: [CUSTOMER CARE EMAIL]
Phone/WhatsApp: [PHONE NUMBER]
GSTIN: [GST NUMBER, IF APPLICABLE]

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian laws.

If you are under 18 years of age, you should use this website only under the supervision of a parent or legal guardian.

3. Product Information

We make every reasonable effort to ensure that product descriptions, photographs, colours, measurements, prices and other information displayed on our website are accurate.

However, actual product colours may vary slightly depending on screen settings, photography, lighting and the handcrafted or natural characteristics of the product.

Minor variations in colour, embroidery, print, weave, texture or finishing may not be considered defects where such variations are inherent to handcrafted products.

4. Pricing

All prices displayed on our website are in Indian Rupees unless otherwise stated.

Prices may include or exclude applicable taxes depending on the information displayed at checkout.

We reserve the right to change product prices without prior notice.

If a product is mistakenly listed at an incorrect price, we may contact you before processing the order or cancel the order and issue an applicable refund.

5. Orders

Placing an order does not automatically guarantee acceptance.

An order may be cancelled by us due to:

• Product unavailability
• Incorrect pricing
• Payment failure
• Fraudulent or suspicious activity
• Incorrect customer information
• Delivery restrictions
• Circumstances beyond our reasonable control

If payment has already been received for an order cancelled by us, the applicable amount will be refunded to the original payment method.

6. Payment

We may accept payment through payment methods displayed on the checkout page, including credit cards, debit cards, UPI, net banking, wallets or other authorised payment options.

Payment processing may be handled by third-party payment gateway providers.

We do not intentionally store complete credit/debit card information on our website.

7. Shipping and Delivery

Shipping timelines, delivery charges and other delivery-related conditions are governed by our Shipping Policy.

Delivery dates provided by us are estimates and may be affected by circumstances beyond our control.

8. Returns, Exchanges and Refunds

Returns, exchanges, cancellations and refunds are governed by our Return, Refund & Cancellation Policy.

Customers are requested to read the policy before completing a purchase.

9. Intellectual Property

All website content including but not limited to:

• Brand name
• Logo
• Product photographs
• Graphics
• Videos
• Text
• Website design
• Illustrations
• Product designs
• Artwork

is owned by or licensed to [BRAND NAME], unless otherwise stated.

No content may be copied, reproduced, distributed, modified, commercially exploited or used without prior written permission.

10. User Conduct

You agree not to:

• Misuse this website
• Attempt unauthorised access
• Introduce harmful software or viruses
• Use the website for unlawful activity
• Copy our content for commercial purposes
• Place fraudulent orders
• Interfere with website security

11. Third-Party Services

Our website may contain links or integrations from third-party services including payment providers, social media platforms, shipping providers and analytics services.

We are not responsible for the independent practices, terms or content of third-party websites.

12. Limitation of Liability

To the extent permitted by applicable law, [BRAND NAME] will not be responsible for indirect or consequential losses arising solely from circumstances beyond our reasonable control.

Nothing in these Terms limits any statutory consumer rights available under applicable law.

13. Changes to Terms

We reserve the right to update these Terms and Conditions periodically.

Updated terms will become effective when published on this website.

14. Governing Law

These Terms shall be governed by the laws of India.

Subject to applicable consumer protection law, disputes shall be subject to the jurisdiction of the courts located in [CITY, STATE].

15. Contact Us

For questions regarding these Terms, contact:

Email: [EMAIL]
Phone: [PHONE]
Address: [BUSINESS ADDRESS]

Last Updated: [DATE]